Njengomnikazi webhizinisi noma omele isevisi yamakhasimende, uyazi ukuthi kubaluleke kangakanani ukudala umuzwa omuhle wamakhasimende angaba khona afinyelela kuwe. Ukuphendula nge-imeyili yobungcweti neyenzelwe umuntu siqu kungasiza kakhulu ekwakheni ubudlelwano nasekusunguleni ukwethembana namakhasimende akho.

Kulokhu okuthunyelwe, sizokunikeza izindlela ezingcono kakhulu zokubhala isifanekiso se-imeyili Siyabonga Ngombuzo Wakho esingagcini ngokuvuma umbuzo kodwa esihlinzeka ngemininingwane enemininingwane futhi esikhuthaza ukuxhumana okwengeziwe. Kubalulekile ukukhombisa imizwa ku-imeyili yakho eyenza amakhasimende akho azizwe abalulekile futhi ezwiwa.

Wonke amabhizinisi adinga isifanekiso se-imeyili esisebenzayo Siyabonga Ngemibuzo Yakho. Kuyisinyathelo esibalulekile ohambweni lwamakhasimende olungakha noma luphule ubudlelwano bakho. Kungakhathaliseki ukuthi i-imeyili yombuzo webhizinisi, umphathi wokuqasha ofinyelela izintambo, i-imeyili yokulandelela noma ikhasimende elithembekile elifuna ulwazi olwengeziwe, impendulo ye-imeyili yomuntu siqu iyisinyathelo sokuqala kanye nendlela engcono kakhulu yokudala umuzwa omuhle walowo okungenzeka abe ikhasimende lakho.

Ngokulandela izinqubo ezingcono kakhulu ezichazwe kulokhu okuthunyelwe kwebhulogi, ungakha i-imeyili yobungcweti enganikezi nje kuphela imininingwane enemininingwane kodwa futhi yakhe ukwethembana futhi isungule ubudlelwano obuhle nabangase ube amakhasimende akho.

Kungani Siyabonga ngombuzo wakho ama-imeyili abalulekile

Siyabonga ngama-imeyili wakho wombuzo angase abonakale njengemininingwane encane ohambweni lwamakhasimende, kodwa angaba nomthelela omkhulu ekwanelisekeni kwamakhasimende nokwethembeka komkhiqizo. Lawa ma-imeyili abonisa ukuthi ibhizinisi lakho liyakwazisa intshisekelo yekhasimende futhi lifuna ukulihlinzeka ngesevisi engcono kakhulu ngangokunokwenzeka.

Ngokuthumela impendulo esheshayo neqondene nawe, ungenza umbono omuhle kumakhasimende angaba khona futhi usethe ithoni yokusebenzisana kwesikhathi esizayo. Ukwengeza, ama-imeyili "siyabonga ngombuzo wakho" anikeza ithuba lokuhlinzeka ngolwazi olwengeziwe mayelana nemikhiqizo/amasevisi akho futhi akhuthaze amakhasimende ukuthi athathe isinyathelo esilandelayo enqubweni yokuthengisa.

Izingxenye Zokubonga Ngesifanekiso Se-imeyili Sombuzo Wakho

Isifanekiso se-imeyili esiklanywe kahle kanye nokuhlanza database imeyili kuyingxenye ebalulekile yesu eliyimpumelelo lokumaketha nge-imeyili. Kufanele ifake umugqa wesihloko ocacile, ukubingelela komuntu siqu, amazwi okubonga, ukuvuma umbuzo, izinyathelo ezilandelayo, namazwi okuvala. Isifanekiso se-imeyili Siyabonga Ngemibuzo Yakho singakha umbono omuhle futhi sisize ukusungula ukuthintana komuntu siqu namakhasimende angaba khona. Ngokulandela lezi zinqubo ezihamba phambili nokwenza i-imeyili yakho ngendlela oyifisayo ukuze ihambisane nezwi nethoni yomkhiqizo wakho, ungakha i-imeyili yomuntu siqu nephumelelayo ehlangabezana nezidingo zakho ezithile futhi esiza ukuthuthukisa ukuzizwisa kwekhasimende.

• Umugqa wesihloko: Umugqa wesihloko kufanele ucace futhi ube mfushane, ubonise injongo ye-imeyili. Kufanele ifake igama lenkampani kanye nencazelo emfushane yokuqukethwe yi-imeyili.
  Isibonelo: Ngiyabonga Ngombuzo Wakho - [Igama Lenkampani]
• Ukubingelela: Qala i-imeyili yakho ngokubingelela komuntu siqu okubandakanya igama lomamukeli. Lokhu kukhombisa ukuthi uyalwazisa uphenyo lwabo futhi uthatha isikhathi sokuphendula kubo.
  Isibonelo: Othandekayo [Igama Lomamukeli],
• Ukwazisa: Bonisa ukubonga ngombuzo womamukeli kanye nentshisekelo yabo emikhiqizweni noma kumasevisi akho. Lokhu kubonisa ukuthi uyalazisa ibhizinisi labo futhi uzibophezele ekunikezeni isevisi yamakhasimende enhle kakhulu.
  Isibonelo: Siyabonga ngokuxhumana nathi kanye nentshisekelo yakho emikhiqizweni/izinkonzo zethu.
• Ukuvunywa Kophenyo: Vuma umbuzo futhi unikeze ulwazi olwengeziwe ukuze usize umamukeli aqonde kangcono isihloko. Lokhu kungase kuhlanganise ukuphendula noma imiphi imibuzo abayibuzile noma ukunikeza imininingwane eyengeziwe mayelana nemikhiqizo noma amasevisi akho.
  Isibonelo: Siyabonga ngombuzo wakho mayelana [nesihloko]. Singajabula ukukunikeza ulwazi olwengeziwe ngalesi sihloko.
• Izinyathelo Ezilandelayo: Nikeza izinyathelo ezilandelayo ezicacile nezifushane umamukeli angazithatha, njengokuziqondisa kuwebhusayithi yakho noma ukunikeza inombolo yocingo ukuze ashayele. Lokhu kukhombisa ukuthi uzimisele ukubasiza bathole ulwazi abaludingayo.
  Isibonelo: Sicela uvakashele iwebhusayithi yethu ukuze uthole imininingwane eyengeziwe, noma ukhululeke ukusishayela ku-[nombolo yocingo] uma uneminye imibuzo.
• Amazwi Okuvala: Qeda i-imeyili yakho ngokuthinta komuntu siqu okubonisa ukuthi uyalazisa ibhizinisi lomamukeli futhi ubheke ngabomvu ukuzwa kusuka kubo futhi.
  Isibonelo: Siyayithokozela intshisekelo yakho enkampanini yethu kanye nemikhiqizo/izinkonzo. Uma uneminye imibuzo noma udinga ulwazi olwengeziwe, sicela ungangabazi ukuxhumana nethimba lethu lesevisi yamakhasimende.

Amathiphu Abalulekile Wokwenza I-Components Ngayinye

• Enza ngendlela oyifisayo i-imeyili yakho ukuze ihambisane nezwi nephimbo lomkhiqizo wakho. Uma ufuna ukwakha ithoni engavamile futhi enobungane, cabanga ukusebenzisa ithoni yengxoxo. Uma ufuna ukwakha ithoni ehlelekile neprofeshinali, sebenzisa uhlelo lolimi olufanele futhi ugweme isitsotsi.
• Sebenzisa ikheli le-imeyili elinobungane nelomsebenzi ukuze wenze umbono omuhle kumamukeli. Gwema ukusebenzisa amakheli e-imeyili ajwayelekile afana nokuthi info@ noma sales@.
• Nikeza ulwazi olwengeziwe umamukeli angase aluthole luwusizo, njengezixhumanisi zewebhusayithi yakho noma amaphrofayela enkundla yezokuxhumana.
• Nikeza nge-imeyili eyamukelekayo enikeza isingeniso esifudumele nesomuntu siqu enkampanini yakho kanye nemikhiqizo noma amasevisi ayo. Lokhu kungasiza ekudaleni umbono omuhle wokuqala nokusungula ukuxhumana nomamukeli.
• Uma kungenzeka, yabela umenzeli wesevisi yekhasimende ukuthi asingathe imibuzo yomamukeli. Lokhu kubonisa ukuthi uyalazisa ibhizinisi labo futhi uzibophezele ekunikezeni isevisi yamakhasimende enhle kakhulu.
• Sebenzisa ukulandelana kwe-imeyili ukuze ulandelele umamukeli ngemva kwe-imeyili yokuqala. Lokhu kungasiza ukubagcina bematasa futhi benolwazi ngemikhiqizo noma amasevisi akho.
• Bonisa ukubonga nganoma iyiphi impendulo umamukeli ayinikezayo, njengoba lokhu kungasiza ukuthuthukisa imikhiqizo noma amasevisi akho esikhathini esizayo.

Izindlela ezingcono kakhulu zokubhala isifanekiso se-imeyili esisebenzayo Siyabonga Ngemibuzo Yakho

Uma kuziwa ekuphenduleni imibuzo evela kulabo abangase babe amakhasimende, ukuthumela i-imeyili ephumelelayo ethi Ngiyabonga Ngemibuzo Yakho kungenza umehluko. I-imeyili eqondene nawe, ecacile, futhi esheshayo ingashiya umbono omuhle futhi isize ukwakha ubudlelwano nalowo okungenzeka kube yikhasimende. Ngakolunye uhlangothi, i-imeyili ebhalwe kabi ingabavala futhi ilahlekisele ibhizinisi lakho ithuba elibalulekile. Ake sihlole ezinye zezindlela ezingcono kakhulu zokubhala isifanekiso se-imeyili Siyabonga Ngombuzo Wakho esingasiza ekwandiseni amathuba omphumela oyimpumelelo.

1. Sebenzisa i-Apt Subject Line ukuze ubuze incwadi: Ukuze wenze okuvelayo okuqinile kuqala nge-imeyili yakho, kubalulekile ukusebenzisa umugqa wesihloko ofanele futhi onengqondo. Lo mugqa uyinto yokuqala umamukeli ayibonayo, ngakho-ke kubalulekile ukusebenzisa amagama angukhiye afanelekile futhi unikeze isifinyezo senhloso ye-imeyili. Qiniseka ukuthi umugqa wesihloko ubonisa ngokunembile umbuzo futhi uhlanganisa imininingwane ethile. Ngokwesibonelo, uma uphenyo luhlobene nomsebenzi, cabanga ukusebenzisa umugqa wesihloko njengokuthi “Umbuzo Womsebenzi: [Igama Lesikhundla] kokuthi [Igama Lenkampani]” ukuze ubambe ukunaka komamukeli futhi ukhulume ngokucacile ngenjongo ye-imeyili.
2. Qala ngokubingelela komuntu siqu: Khuluma nomamukeli ngamagama abo futhi usebenzise ithoni enobungane neyokwamukela. Kubonisa ukuthi unesithakazelo sangempela ekubuzeni kwabo futhi uzimisele ukusiza. Kuyasiza futhi ukwakha ukuxhumana komuntu siqu nomamukeli.
3. Bonisa Ukubonga futhi Uvume Ukubuza: Qala ngokubonga umamukeli ngombuzo wakhe futhi uzwakalise ukwazisa kwakho ngentshisekelo anayo enkampanini noma emkhiqizweni wakho. Ngemva kwalokho, vuma ukubuza futhi ubonise ukuthi uyaziqonda izidingo zabo noma okubakhathazayo. Lokhu kusiza ukusungula ukwethenjwa futhi kusetha ithoni enhle kuyo yonke i-imeyili.
4. Nikeza Ulwazi Olufanele: Yabelana ngolwazi umamukeli okudingeka alwazi ngokusekelwe embuzweni wakhe. Cacisa futhi ube mfushane, futhi usebenzise amachashazi ukuze wenze kube lula ukufunda. Sebenzisa amagama angukhiye ahlobene nophenyo lwabo futhi unikeze izixhumanisi noma okunamathiselwe kulwazi olwengeziwe uma kudingeka. Lokhu kukhombisa ukuthi uthatha uphenyo lwabo njengento ebalulekile futhi uzimisele ukubanikeza ulwazi abaludingayo.
5. Nikeza Izinyathelo Ezilandelayo kanye Nobizo Lwesenzo: Yazisa umamukeli ukuthi yiziphi izinyathelo ezilandelayo nokuthi yini okufanele ayilindele. Uma kudingeka bathathe isinyathelo, banikeze imiyalelo ecacile yalokho okufanele bakwenze ngokulandelayo. Sebenzisa amagama angukhiye ahlobene nezinyathelo ezilandelayo, njengokuthi “hlela ikholi”, “setha umhlangano”, noma “sebenzisa ku-inthanethi”. Lokhu kusiza ukuyisa ingxoxo phambili futhi kunikeza umemukeli indlela ecacile okufanele ayithathe.
6. Vala ngamazwi Obungane Nochwepheshe: Qeda i-imeyili ngamazwi okuvala anobungani nawomsebenzi, njengokuthi “Siyabonga ngombuzo wakho futhi sibheke ngabomvu ukuzwa kuwe maduzane”. Sebenzisa amagama angukhiye ahlobene nokwazisa kanye nempendulo esheshayo ukuze uqinise ukuzibophezela kwakho kusevisi yamakhasimende enhle kakhulu.
7. Phendula Ngokushesha: Ukuphendula ngokushesha embuzweni kubalulekile. Kubonisa ukuthi unakile futhi uchwepheshe, futhi kuyasiza ukwakha ukwethembana nomamukeli. Sebenzisa amagama angukhiye ahlobene nokuphendula ngokushesha futhi ugcizelele ukubaluleka kokuphendula ngokushesha imibuzo. Cabangela ukusebenzisa ukulandelana kwe-imeyili okuzenzakalelayo noma amathuluzi amahhala ukuze uqondise inqubo yakho yokuphendula futhi uqinisekise ukuthi imibuzo iyaphendulwa ngokushesha.
8. Nikeza Imininingwane Yokuxhumana: Faka imininingwane yakho yokuxhumana, njengenombolo yocingo noma ikheli le-imeyili, ku-imeyili. Lokhu kuvumela umamukeli ukuthi axhumane nawe kalula uma eneminye imibuzo noma okubakhathazayo. Sebenzisa amagama angukhiye ahlobene nemininingwane yokuxhumana futhi ugcizelele ukubaluleka kokunikeza ukufinyelela okulula ekusekelweni kwamakhasimende.
9. Hlela Impendulo Yakho Kumakhasimende Athembekile: Uma umbuzo uvela kukhasimende elithembekile, thatha ithuba lokubonisa ukwazisa kwakho ngebhizinisi labo. Sebenzisa amagama angukhiye ahlobene nokwethembeka futhi wenze impendulo yakho ihambisane nezidingo zabo ezithile kanye nezintandokazi zabo. Lokhu kusiza ekwakheni ukwethembeka kwamakhasimende futhi kukhuthaza ukuphinda ibhizinisi.
10. Sebenzisa Ukuthinta Umuntu: Ukwengeza ukuthinta komuntu siqu empendulweni yakho kungahamba ibanga elide ekwakheni ubudlelwano nomamukeli. Sebenzisa amagama angukhiye ahlobene nokwenza kube ngokwakho futhi ucabange ukwengeza inothi lomuntu siqu noma amazwana abonisa ukuthi unesithakazelo sangempela embuzweni wabo. Lokhu kungasiza ukusungula ukuxhumana futhi kuhlukanise inkampani yakho emncintiswaneni.
11. Sebenzisa amathuluzi amahhala: Cabanga ukusebenzisa amathuluzi amahhala afana ne-Grammarly noma i-Hemingway ukuze uhlole i-imeyili yakho ukuze uthole amaphutha ohlelo nokucaca. Lawa mathuluzi angasiza ekuqinisekiseni ukuthi i-imeyili yakho iwuchwepheshe futhi ifundeka kalula, okungase kwenyuse amathuba empendulo eyakhayo.
12. Impendulo esheshayo: Ukusabela ngokushesha embuzweni kungahamba ibanga elide ekuvezeni intshisekelo yakho yeqiniso embuzweni. Ukuphendula ngokushesha kubonisa ukuthi uyasazisa isikhathi nebhizinisi lekhasimende elingase libe khona. Umthetho omuhle wesithupha uwukuphendula engakapheli amahora angama-24 uthole uphenyo, kungaba nge-imeyili noma ngocingo. Lokhu kuzoshiya umbono omuhle kumakhasimende angaba khona futhi kwandise namathuba omphumela oyimpumelelo.

Ukusebenzisa amathuluzi angcono kakhulu atholakalayo kuwe, njengezihloli zamahhala zohlelo, kungonga isikhathi nomzamo ngenkathi uqinisekisa ukuthi i-imeyili yakho iphucuziwe futhi iwuchwepheshe. Ngaleso sikhathi, ukuphendula ngokushesha embuzweni kungase kushintshe umdlalo ekwakheni ubudlelwano nekhasimende elingase libe khona. Ngokubonisa ukuthi uyasazisa isikhathi sabo nentshisekelo yabo, uveza intshisekelo yakho yangempela ekubuzeni kwabo, wandise amathuba okuba nomphumela oyimpumelelo. Hlala uhlose ukuphendula imibuzo ngokushesha ngangokunokwenzeka, futhi phakathi kwamahora angama-24 kamuva nje, ukuze wenze okuvelele.

Izibonelo zokuthi Siyabonga ngesifanekiso sakho se-imeyili sokubuza

Lezi zibonelo zibonisa ukuthi amabhizinisi angasebenzisa kanjani ithoni yomuntu siqu kuyilapho elondoloza isithombe sochwepheshe. Ngokuqaphela intshisekelo yekhasimende kanye nokuzinika isikhathi sokuhlinzeka ngolwazi olubalulekile, amabhizinisi angakha ukwethembana futhi akhe ubuhlobo obuqinile namakhasimende angaba khona.

Isibonelo 1:

Isihloko: Siyabonga ngokufinyelela [Igama Lenkampani]

Sawubona [Igama Lokuqala],

Siyabonga ngentshisekelo yakho ku-[ umkhiqizo / isevisi ] evela ku-[Igama Lenkampani]. Siyalijabulela ithuba lokuphendula imibuzo yakho futhi sikunikeze ulwazi olwengeziwe.

Sifuna ukukuqinisekisa ukuthi sizibophezele ekuletheni imikhiqizo/izinsizakalo zekhwalithi ephezulu kanye nenkonzo yamakhasimende enhle kakhulu. Siyaqonda ukuthi isikhathi sakho sibalulekile, ngakho sithembisa ukuphendula ngokushesha futhi sikunikeze ulwazi oludingayo ukuze wenze isinqumo unolwazi.

Uma uneminye imibuzo noma ungathanda ukuhlela ucingo ukuze uxoxe ngezidingo zakho kabanzi, sicela ungangabazi ukusithinta. Singathanda ukuzwa kuwe.

Siyabonga futhi ngokucabangela [Igama Lenkampani]. Sibheke ngabomvu ithuba lokusebenza nawe.

Ozithobayo,

[Igama lakho]
[Igama Lenkampani]
[Imniningwano Yokuxhumana]

Isibonelo 2:

Isihloko: Siyabonga ngokuxhumana no-[Igama Lenkampani]

Sawubona [Igama Lokuqala],

Sisanda kuthola umbuzo wakho mayelana [ nomkhiqizo / isevisi ] ku-[Igama Lenkampani]. Siyabonga ngokufinyelela.

E-[Igama Lenkampani], siyaziqhenya ngokuhlinzeka amakhasimende ethu ngemikhiqizo/amasevisi akhethekile kanye nenkonzo yamakhasimende esezingeni eliphezulu. Sifuna ukwenza isiqiniseko sokuthi sibhekana nayo yonke imibuzo nezinkathazo zakho, ngakho-ke sicela ukhululeke ukuxhumana nathi nganoma yisiphi isikhathi.

Okwamanje, nalu olunye ulwazi olwengeziwe mayelana [ nomkhiqizo / isevisi ], kanye namanye amathuluzi wamahhala ongawathola ewusizo. [Faka ulwazi olufanele kanye nezinsiza].

Ngiyaphinda, siyabonga ngentshisekelo yakho ku-[Igama Lenkampani]. Sijabule ngethuba lokusebenza nawe futhi sithemba ukuzwa kuwe maduze.

Ozithobayo,

[Igama lakho]
[Igama Lenkampani]
[Imniningwano Yokuxhumana]

Ukuthatha okhiye

Uma kuziwa ekwenzeni i-imeyili yempendulo yombuzo esebenzayo, ukusebenzisa indlela yomuntu siqu kungenza umehluko omkhulu ekwenzeni umbono omuhle wokuqala. Ngokukhuluma nomamukeli ngegama lakhe lokuqala futhi umnikeze ulwazi aludingayo, ungabonisa ukuthi uyayazisa intshisekelo yabo kumkhiqizo/isevisi yakho futhi uzibophezele ekuhlangabezaneni nezidingo zabo.

Icala elilodwa lokusetshenziswa lapho ukwenza kube ngokwakho kungasebenza kakhulu lapho unikeza isilingo samahhala. Ukunikeza ulwazi olubalulekile mayelana nokuhlola nokuthi kungazuzisa kanjani umamukeli kuyindlela ephumelela kakhulu yokubakhuthaza ukuthi basebenzise leli thuba.

Khumbula, ngokwenza umzamo wokwenza umlayezo wakho we-imeyili ube ngowakho futhi ube nolwazi, unethuba lokuguqula umbuzo olula ube yithuba elikhulu lebhizinisi lakho.